Bilik, R. V.; Zhozhikashvili, V. A.; Petukhova, N. V.; Farkhadov, M. P. Analysis of the oral interface in the interactive servicing systems. II. (English. Russian original) Zbl 1163.93367 Autom. Remote Control 70, No. 3, 434-448 (2009); translation from Avtom. Telemekh. 2009, No. 3, 97-113 (2009). Summary: A classification of the dialogue control algorithms at oral interaction of the client with the computer-aided servicing system is worked out. The most typical algorithms are described, analyzed, and compared in terms of duration using the formulas derived in the first part of the paper.[Part I, cf. the authors, Autom. Remote Control 70, No. 2, 244–252 (2009); translation from Avtom. Telemekh. 2009, No. 2, 80–89 (2009; Zbl 1163.93366).] Cited in 1 Document MSC: 93C85 Automated systems (robots, etc.) in control theory 68M20 Performance evaluation, queueing, and scheduling in the context of computer systems Keywords:classification; dialogue control Citations:Zbl 1163.93366 PDFBibTeX XMLCite \textit{R. V. Bilik} et al., Autom. Remote Control 70, No. 3, 434--448 (2009; Zbl 1163.93367); translation from Avtom. Telemekh. 2009, No. 3, 97--113 (2009) Full Text: DOI References: [1] Potapova, R.K., Rechevoe upravlenie robotami, lingvistika i sovremennye avtomatizirovannye sistemy (Oral Control of Robots, Linguistics and Modern Computer-aided Systems), Moscow: Nauchnaya i Uchebnaya Literatura, 2005. [2] Bilik, R.V., Zhozhikashvili, V.A., Petukhova, N.V., and Farkhadov, M.P., Analysis of the Oral Interface in the Interactive Servicing Systems. I, Avtom. Telemekh., 2009, no. 2, pp. 80–90. · Zbl 1163.93366 [3] Zhozhikashvili, V.A., Bilik, R.V., Vertlib, V.A., Zhozhikashvili, A.V., Petukhova, N.V., and Farkhadov, M.P., Open Queuing Systems with Speech Recognition, Probl. Upravlen., 2003, no. 4, pp. 55–62. [4] Zhozhikashvili, V.A., Petukhova, N.V., Zatsepin, A.N., and Azarov, V.V., Modern Control Technologies in the Cab Supervisory Service, Probl. Upravlen., 2006, no. 2, pp. 32–35. [5] Bilik, R.V., Myasoedova, Z.P., Nesnova, N.N., and Shpanov, S.N., Electronic Payment Systems and Oral Technologies, Probl. Upravlen., 2006, no. 2, pp. 35–38. This reference list is based on information provided by the publisher or from digital mathematics libraries. Its items are heuristically matched to zbMATH identifiers and may contain data conversion errors. In some cases that data have been complemented/enhanced by data from zbMATH Open. This attempts to reflect the references listed in the original paper as accurately as possible without claiming completeness or a perfect matching.