Koenigsberg, Ernest Queue systems with balking: A stochastic model of price discrimination. (English) Zbl 0571.90008 RAIRO, Rech. Opér. 19, 209-219 (1985). Queuing systems with balking can explain the role of uncertainty and capacity in the behaviour of a monopoly [see A. de Vany, J. Polit. Econ. 84, 523–541 (1976)] and a duopoly [see the author, J. Business 53, 151–164 (1980)], when there is no distinction between customers. Here, customers are distinguished by their impatience, by their expectation of alternative service, and by priority classifications defined by customer objectives. Assuming profit-maximizing behaviour by the firm, the resulting service rules demonstrate the usual price discrimination by the monopolist. Cited in 2 Documents MSC: 91B24 Microeconomic theory (price theory and economic markets) 90B22 Queues and service in operations research 91B38 Production theory, theory of the firm Keywords:distinct customers; Queuing systems with balking; monopoly; service rules; price discrimination × Cite Format Result Cite Review PDF Full Text: DOI EuDML