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Analysis of university course evaluations: from descriptive measures to multilevel models. (English) Zbl 1175.97001

Summary: We present a comprehensive methodology for the analysis of student ratings of university courses. First, simple descriptive measures, which take into account the ordinal nature of the ratings, are discussed. Then net measures, which adjust for the characteristics of the students, are obtained through multilevel modelling. Finally, the measures relative to the various aspects of the course are synthesized through a weighted mean, building gross or net multidimensional indicators of course quality. The different indicators are then contrasted with respect to the rankings of courses they induce.

MSC:

97D60 Student assessment, achievement control, and rating (aspects of mathematics education)
97B70 Syllabuses, educational standards
97K80 Applied statistics (educational aspects)

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