MCDM swMATH ID: 3253 Software Authors: Büyüközkan, Gülçin Description: A MCDM tool to evaluate government websites in a fuzzy environment. This paper presents a multi criteria decision making (MCDM) framework for evaluating the performance of government websites. In line with the multi-dimensional characteristics of website quality, MCDM provides an effective framework for an inter-website comparison involving the evaluation of multiple attributes. It thus ranks different websites compared in terms of their overall performance. In addition, the subjectivity and vagueness in the assessment process is dealt with fuzzy logic. The proposed framework is effectively illustrated to evaluate Turkish government websites Homepage: http://www.isy.vcu.edu/~hweistro/mcdmchapter.htm Keywords: multi criteria decision making; evaluation of website performance; VIKOR method; fuzzy logic; government websites Related Software: Cited in: 1 Publication Standard Articles 1 Publication describing the Software, including 1 Publication in zbMATH Year A MCDM tool to evaluate government websites in a fuzzy environment. Zbl 1184.90072Büyüközkan, Gülçin 2010 Cited by 1 Author 1 Büyüközkan, Gülçin Cited in 0 Serials Cited in 1 Field 1 Operations research, mathematical programming (90-XX) Citations by Year